Frequently Asked Questions OR How to Clean UGG Shoes: Frequently Asked Questions

Are UGG boots waterproof?

Our UGG Classic boots are water-repellent. They've always been designed to keep feet comfortable no matter the weather, thanks to their natural moisture-wicking properties and ultra-breathable lining. The exterior of the UGG Classic boot is made of pre-treated suede, which can withstand occasional exposure to rain and snow. Discover our collection of fully waterproof styles for the rainiest days.

Can UGG boots and slippers be machine washed?

All our boots and slippers are made of delicate, premium materials, and machine washing or dry cleaning can cause irreparable damage. Check out our UGG Care Kit for essential tips on how to clean and care for your favorite UGG footwear.

How do I remove stains from UGG shoes?

If the stains are dry, brushing your UGG boots or slippers with a suede brush might be enough. If any residue remains, or if an oily mark appears after removing the stain, you can give your beloved UGG shoes a new lease of life with our essential UGG Care Kit.
How do I make my UGG slippers soft again?

The best way to maintain the softness of your slippers is to gently clean any marks as soon as possible, avoiding drying or staining. Clean your soft shoes using a sponge dampened with clean water, then pat them dry with an absorbent cloth and let them dry naturally in a cool, well-ventilated area.
How do I clean smelly UGG slippers?

Our wool, leather, and sheepskin linings naturally help reduce odors, but if you think your UGG slippers or boots still need a refresh, here are a few tips. One quick and safe solution is to apply a spray or two of UGG Shoe Refresher, which will keep your UGG shoes smelling fresh and clean. We also recommend airing out your UGG boots and slippers regularly. If they get wet, stuff them with newspaper: this will naturally remove odors and help them maintain their original shape while they dry.
Can I use the Sheepskin and Suede Care Kit on all UGG shoes?

While you can use the Waterproofing and Shoe Renewing sprays on all UGG boots, shoes, and slides, we recommend purchasing the Leather Care Kit for leather shoes. Bamboo-handled brush: Can be used on sheepskin, suede, and nubuck. Cleanser and conditioner: Can be used to remove stains from sheepskin, suede, and leather and renew them.